Terms of Service

Last Updated: 17 Oct 2025

Welcome to ApexAIAssist.com

These Terms of Service (“Terms”) govern your access to and use of the Apex AI Assist website and services (the "Services") provided by Apex AI Assist, including all content, functionality, and services offered through apexaiassist.com ("we," "our," or "us"). By accessing or using our website and Services, you (“User” or “Customer”) agree to comply with and be bound by these Terms. If you do not agree, please do not access or use our Services.

Apex AI Assist is a Software-as-a-Service (SaaS) platform built for entrepreneurs, founders, CEOs, and agency owners who want to automate and scale their business operations. Our AI-powered systems help you eliminate repetitive manual tasks, manage client communication, automate lead engagement, and streamline appointments using intelligent virtual assistants.

1. Overview of Services

Apex AI Assist delivers a complete suite of AI automation and marketing tools that empower businesses—especially in the service, health, and wellness sectors—to enhance customer engagement, streamline operations, and boost growth. Core features include:

✅AI Agents & Appointment Booking

️‌ㅤㅤ➤ 24/7 AI-powered front desk for appointment bookings and customer queries.

ㅤㅤ➤ Automated lead qualification and client onboarding.

ㅤㅤ➤ Real-time calendar integration and synchronization.

✅ AI Chatbots & Communication Tools

ㅤㅤ➤ Automate customer conversations through SMS, email, calls, and web chat.
ㅤㅤ➤ Instant responses for lead capture and follow-up.
ㅤㅤ➤ Personalized engagement around the clock.

✅ CRM & Pipeline Management

ㅤㅤ➤ Unified dashboard for customer relationship tracking.
ㅤㅤ➤ Automated follow-ups, reminders, and task assignments.

ㅤㅤ➤ Seamless CRM integrations for smooth workflows.

✅ Website & Funnel Optimization

ㅤㅤ➤ AI-driven, conversion-optimized websites and landing pages.

ㅤㅤ➤ Mobile-friendly and SEO-optimized designs.

ㅤㅤ➤ Easy-to-edit pages with real-time analytics.

✅ Marketing Funnels & Automations

ㅤㅤ➤ Pre-built funnel templates for leads, sales, or events.

ㅤㅤ➤ Multi-channel automation (email, SMS, and social).

ㅤㅤ➤ AI-powered funnel optimization and A/B testing.

✅ Scheduling & Calendar Sync

ㅤㅤ➤ Integrated booking systems for customers to schedule easily.

ㅤㅤ➤ Sync with Google, Outlook, and other calendars.

ㅤㅤ➤ Smart reminders to reduce no-shows.

✅ Lead Capture & Nurturing

ㅤㅤ➤ Intelligent lead forms across web and social channels.

ㅤㅤ➤ Automated follow-up campaigns to boost conversions.

ㅤㅤ➤ Smart lead scoring for prioritizing high-value prospects.

✅ Reputation Management

ㅤㅤ➤ Automated review requests and tracking.

ㅤㅤ➤ Dashboard for managing Google and Yelp reviews.

ㅤㅤ➤ Response tools to protect brand reputation.

✅ Email & SMS Marketing

ㅤㅤ➤ Behavior-based drip campaigns.

ㅤㅤ➤ Personalization tools and A/B testing.

ㅤㅤ➤ Performance analytics for optimization.

✅ Social Media Automation

ㅤㅤ➤ Schedule and publish across major platforms.

ㅤㅤ➤ AI-generated content suggestions.

ㅤㅤ➤ Engagement and sentiment tracking.

✅ Paid Ads & Campaign Management

ㅤㅤ➤ Manage Google, Meta, and Instagram Ads in one place.

ㅤㅤ➤ AI-driven targeting and optimization insights.

ㅤㅤ➤ Track ad ROI with real-time data.

✅ Integrations & Custom Workflows

ㅤㅤ➤ Connect to platforms like Zapier, Stripe, and Google Ads.

ㅤㅤ➤ Custom automations to fit your unique business flow.

✅ Reporting & Insights

ㅤㅤ➤ Real-time performance dashboards.

ㅤㅤ➤ Customizable and exportable reports.

ㅤㅤ➤ Predictive analytics for better decision-making.

2. Eligibility

To use our Services, you must:

✅ Be at least 18 years old or the legal age of majority in your region.

✅ Be legally capable of entering into binding contracts.

✅ Provide and maintain accurate information during registration.

3. Account Registration & Security

You are responsible for maintaining the confidentiality of your account credentials and all activities under your account. Notify us immediately at [email protected] if you suspect unauthorized use.

4. Subscription & Payment

✅ Plans: Services are subscription-based. Pricing varies by plan (see our Pricing Page).

✅ Billing: Charged monthly or annually, per your selection.

✅ Payment: We accept major credit cards and listed payment methods.

✅ Free Trial: Available for select plans.

✅ Setup Fees: May apply based on

implementation complexity; waived for annual subscribers.

✅ Refunds: Non-refundable after the trial period ends.

5. User Responsibilities

You agree to:

ㅤ➤ Use our Services lawfully and ethically.

ㅤ➤ Avoid uploading or distributing content that is harmful or infringes on others' rights.

ㅤ➤ Refrain from attempting to hack, disrupt, or misuse our systems.

6. License & Intellectual Property

All software, designs, and intellectual property remain the property of Apex AI Assist. You’re granted a limited, non-transferable license for use under these Terms.

7. Privacy

Your privacy matters. Please review our Privacy Policy to understand how we handle and protect your data.

8. Third-Party Integrations

Our platform integrates with third-party tools (e.g., Google, Facebook, Stripe). You agree to abide by their terms. Apex AI Assist is not responsible for their actions or outages.

9. Termination

ㅤ➤ By User: You may cancel anytime from your account settings.

ㅤ➤ By Apex AI Assist: We may suspend or terminate your account for violations or non-payment.

ㅤ➤ After Termination: Access and data will be removed; please back up prior to termination.

10. Limitation of Liability

To the extent permitted by law, Apex AI Assist shall not be liable for indirect, incidental, or consequential damages. Liability is capped at the total amount paid in the six (6) months preceding the issue.

11. Indemnification

You agree to defend and hold harmless Apex AI Assist, its employees, and affiliates from any claims or losses arising from your use of the Services or breach of these Terms.

12. Amendments

We may update these Terms periodically. Notifications will be posted on our website or sent via email. Continued use of our Services means you accept the new Terms.

13. Dispute Resolution

ㅤ➤ Any dispute arising from these Terms shall be governed by the laws of England and Wales.

ㅤ➤ If a dispute cannot be resolved amicably, it will be settled by binding arbitration in London, United Kingdom, under the London Court of International Arbitration (LCIA) rules.

ㅤ➤ All proceedings will be conducted in English.

14. Force Majeure

We are not liable for service interruptions due to natural disasters, government actions, wars, or network failures.

15. Severability

If any part of these Terms is invalidated, the remaining sections stay in full effect.

16. Contact Us

Apex AI Assist

📧 Email: [email protected]
📞 Phone: 01895 466853

17. Program Name: Apex Alerts (ApexAlert)

By opting into Apex Alerts (ApexAlert), you’ll receive AI updates, optimization tips, exclusive offers, and reminders to improve automation and workflows.

ㅤ➤ To unsubscribe, text STOP to our shortcode.

ㅤ➤ For help, text HELP or email [email protected]

ㅤ➤ Carrier fees may apply; message frequency varies.

Thank you for trusting Apex AI Assist.

We’re committed to making AI simple, smart, and secure — for every business we serve.

Get in Touch

Book a Call

Email: [email protected] • Phone: 01895 466853 • Address: 123 Belmont Road SANDRIDGE, Uxbridge England UB8 1QZ