Privacy Policy

Last Updated: 17 Oct 2025

Welcome to Apex AI Assist — a UK-based AI automation agency helping small and medium-sized businesses work smarter through AI-powered chatbots, intelligent websites, voice assistants, and CRM automation.

Our mission is simple: to make smart assistance accessible — helping businesses save time, convert more leads, and deliver 24/7 customer support. Your privacy matters to us. This Privacy Policy explains what information we collect, how we use it, and how we protect it.
By using our website or services, you agree to the practices described below.

1. Information We Collect

We collect two types of information when you interact with our website or services:

A. Information You Provide

When you contact us, request a demo, subscribe to updates, or fill out a form, we may collect:

✅ Email address

✅ Phone number

✅ Business name or project details

This information helps us communicate with you and deliver the solutions you’ve requested.

B. Website Usage Data

We use tools such as Google Analytics to understand how visitors interact with our website.

This data may include:

✅ IP address

✅ Browser and device details

✅ Pages visited and time spent on the site

This information is used only to improve our services and website experience. It is not linked to your personal identity.

2. How We Use Your Information

We use the information we collect for the following purposes:

✅ To Provide Services: To process your requests and deliver products or solutions you’ve asked for.

✅ To Communicate With You: To respond to inquiries, provide support, and send updates relevant to your business.

✅ To Send Marketing Messages: We may use your contact details to share insights, offers, or updates about our services. And you can opt out anytime by replying “STOP” or unsubscribing from our emails.

We will never sell, rent, or trade your personal data.

3. How We Protect Your Information

We implement industry-standard security practices to protect your information during collection, storage, and transfer.
While no system can be entirely secure, we regularly review and update our measures to safeguard your data.

4. Information Sharing with Third Parties

🟢 We do not sell or trade your personal data.
🟢 We may share your information only with trusted service providers who help us deliver or support our services — and they are bound by confidentiality agreements.

🟢 No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

🟢 Sharing with subcontractors for support (like customer service) is permitted.
🟢 Text message opt-in data and consent will never be shared with third parties.

🟢 We may also disclose your data when required by law or to protect our rights, property, or safety.

5. Third-Party Links

Our website may include links to external sites.
Each of these sites has its own privacy policies, and we are not responsible for their content or data practices.
Please review their policies before engaging with them.

6. Remarketing

We may use remarketing services (such as Google Ads) to display relevant ads to previous visitors.
This helps us share helpful offers or updates — but it does not involve collecting any personally identifiable information.

7. A2P and Messaging Compliance

We comply with the Telephone Consumer Protection Act (TCPA) and other applicable communication laws.
By providing your phone number, you consent to receive automated or manual communications from us.
You may opt out anytime by texting “STOP.”

8. Children’s Privacy

We comply with the Children’s Online Privacy Protection Act (COPPA).
We do not knowingly collect data from individuals under the age of 13.
Our services are intended for business owners and users aged 13 or older.

9. Use of Personal, Financial, and Business Information

If you provide contact or payment details, we use them only to process your request or transaction.
We share this information only when necessary to complete your service.

10. Policy Scope

This Privacy Policy applies only to data collected through our website and online tools.
It does not apply to offline communications or third-party channels.

11. Updates to This Policy

We may update this Privacy Policy periodically.
Any updates will appear on this page with a revised “Last Updated” date.
We encourage you to review it regularly to stay informed.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please reach out:

📍 Company: Apex AI Assist
🏢 Address: 123 Belmont Road SANDRIDGE, Uxbridge England UB8 1QZ
📞 Phone: 01895 466853
📧 Email: [email protected]

Thank you for trusting Apex AI Assist.

We’re committed to making AI simple, smart, and secure — for every business we serve.

Get in Touch

Book a Call

Email: [email protected] • Phone: 01895 466853 • Address: 123 Belmont Road SANDRIDGE, Uxbridge England UB8 1QZ